The Google Local team is thinly staffed, which is glaringly obvious if you’ve ever, say, misplaced the login credentials to your Local account or parted ways with the employee who set up and ran the account solo.  When issues like that arise, getting some support can be maddeningly challenging, if not impossible.  At one point there were no less than three “active” Local listings for iSearch Media—one for our current office, one for our previous office, and one for the first ISM office (less ceremoniously known as Scott’s former condo building).  Sometimes all three would appear in the same Local result, one followed by the next.  Try as we might, we couldn’t get that outdated listing removed.  Why?  Because to remove the listing we had to verify that we owned it, and the only option available to us for doing so was verification by postcard—which was being sent to Scott’s old condo building, which he moved out of over two years ago.

It’s an imperfect system to be sure.  Anyway, this is a quick post for the benefit of others who are struggling with a similar verification issue on Google Local.  So without further ado, here’s…

How you can… Read More